Frequently Asked Questions

We recommend bookings at least three weeks (21 days) in advance so we have ample time to source the freshest blooms for your event.  Last-minute bookings under 3 weeks may be accepted based on availability and full payment is required at the time of agreement.  

 Yes! A 50% non-refundable deposit secures your event date. 

Deposits are non-refundable. We will gladly work with you to reschedule your event within six months of your original date, and is based on availability. 

The remaining balance is due 10 days before your event. If your event is less than 21 days away at the time of booking, full payment is required at the time of agreement. 

Absolutely! We’ll help you design a color palette and floral style that fits your vision. Specific blooms may vary based on seasonal availability, especially for bookings made with less than three weeks’ notice. Premium blooms are available for an additional fee. 

 Yes! The Flower Bar can be set up indoors or outdoors. We also offer a removable umbrella that can be removed if it doesn’t work indoors. 

For safety reasons, we require that all pets be secured prior to arrival and remain away from the setup area and our on-site host(s) during setup, breakdown, and throughout the event. 

Yes! The Flower Bar is a self-serve, interactive experience, but don’t worry—an on-site host is included in your package to help guests create and wrap their perfect bouquets. 

We are unable to set up outdoors in unsafe weather conditions such as rain, high winds, or extreme heat. We recommend having an indoor backup plan in place. If weather prevents setup and no alternative space is available, our standard cancellation policies will apply. 

 We typically arrive about one hour before your event to set up the Flower Bar so everything’s ready when your guests arrive. 

Yes! Every event booking includes a contract. It covers important details like pricing, what’s included, cancellation policies, and timelines—so we’re both on the same page and there are no surprises.

We’ll email the contract once we’ve finalized the details for your event. Your booking is officially confirmed once the contract is signed and your deposit has been received.